What is Emotional Intelligence

What is Emotional Intelligence

Why is learning and having emotional intelligence (EQ) important?

Emotional Intelligence Overview

The world has always connected, continues to connect and will forever connect through people-to-people interaction, not business-to-business communication. “With places and projects, I have a strategy. When it comes to people, I go with my heart”.

Especially with the recent rise in technology, the most needed skill of the hour and of the future to achieve success, whether in personal or professional life is EQ. You get to connect with people offline and online through EQ. “Whether offline or online, people think in exactly the same way. Online, however, people’s habits are simply amplified and magnified”.

With EQ, one has the ability to:

●     connect with people

●     understand one’s own and another’s emotions in the context of the current surrounding and environment

●     understand what someone else is going through physical and visual cues without them even having to say it

●     go with one’s own heart

●     negotiate, persuade, motivate, inspire

●     build a deep relationship with others

“The healthiest, wealthiest and wisest people on earth quote that EQ is a key matrix of growing success” because ultimately, you are dealing with people. You need to feel them. “We are more than numbers and figures.”

How do I improve my EQ?

First, a must-do exercise for yourself.

Take note that we are a bit of both but we naturally prefer to be more of one over the other. Also take note that for each question, NEITHER are weaknesses; they are both STRENGTHS. Now, ask yourself…

Question 1) Am I a more outgoing person or am I a more reserved person? (Choose only 1)

1. A more outgoing person will prefer:                                 

●     directing a conversation

getting people to do things

1. A more reserved person will rather:

be part of the conversation

Question 2) Am I a more task-oriented person or am I a more people-oriented person? (Choose only 1)

1. A more task-oriented person will think:

●     what comes next?

●     about the order of things to do

●     what do I need to get done today?

 A more task-oriented person is a natural planner

1. A more people-oriented person will think:

●     are people enjoying their time?

●     how are others feeling?

●     who am I meeting today?

A more people-oriented person is a natural motivator.
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DISC profiling

DISC profile an Overview

I am a more task-oriented person

I am a more outgoing person

D: more outgoing and more task-oriented

The Ds prefer to:

●     direct

●     do

●     plan

●     organize

●     “ready, fire, aim!”

●     be motivated by action

●     be orientated by results

see the bigger picture

I am a more outgoing person

I am a more people-oriented person

I: more outgoing and more people-oriented

The Is prefer to:

●     inspire

●     innovate

●     motivate

●     intellectualize

●     discuss

●     “ready, talk!”

●     have space to create

provide insights

I am a more reserved person

I am a more task-oriented person

C: more reserved and task-oriented

The Cs prefer to:

●     be calculative

●     be cautious

●     be detailed

●     have to focus

●     have steps

have a process

I am a more reserved person

I am a more people-oriented person

S: more reserved and more people-oriented

The Ss prefer to:

●     be soft

●     be structured

●     emphatise

●     be the middle-man / mediators

●     “ready, hug!”

·         bring people into the situation

Understanding others’ DISC profiles

How we should treat others is not by how we like to be treated but rather how they need to be treated. Nobody is good or bad, we see things through different lenses, through different perspectives. All of us are just wired emotionally in different ways.

An example: Six blind men were at the backstage of a circus. As they were feeling their way around, all of them touched an elephant. Turn by turn, they said “It’s more like a tree trunk”, “It’s more like a rope”, “It’s more like a palm leaf”, “It’s more like a bending tree trunk”, “It’s more like a wall”. All were right. They just had different perspectives.

When people interact with us, they are showing you:

●     their DISC profile

●     their needs, dreams, and worries

Both parties, therefore, need to listen, see and read between the lines.

There are natural collaborators between some profiles but it’s all about work! To communicate effectively and deeply, we need to speak to others not in the language we understand but in the language that they understand. It’s as if traveling to a foreign country: in order for the locals to understand and connect with you, you need to speak in their native tongue. This will enable you to make the most impact.

Interacting with the Ds

Provide them:

●     the direction in which things are going

the bigger picture / how things fit into the bigger picture

Interacting with the Is

Provide them:

time and space to create

Interacting with the Ss

Provide them:

●     details

with information on the steps, of the process

Interacting with the Cs

Provide them:

with information on how people are going to benefit, participate, be affected by the situation

The challenge for today: try to notice any be aware of others’ DISC profiles and try to communicate with them in their own language.

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